Note : Please note that any changes made to the original source code will be lost after updating to the latest versions.

UHelp-Support Ticketing System

Payments
  • Payments : Navigate to the Admin Panel->Payments. Under this you will be having three sublists.
    1. Refund Requests
    2. Custom Invoices
  • Refund Requests : On this page, you can view a list of all refund requests initiated by customers. This includes the refund status and provides options to either approve or decline each request.

    In refunds view page you can view the refund details which was initiated by the customer and also you have option to make comments to customer regarding to the refund. Here you have option to Approve or Reject a refund. Here purchase details are also visible to you about the transaction

  • Custom Invoices : On this page, you can generate a custom invoice for customers with a "Pending" status, or for customers who have already made payments (status: "Paid").
  • Create Invoice option is available to create a custom invoice for a customer with a specific amount