Highlights

UHelp Application Highlights

UHelp is a user-friendly ticketing system that streamlines communication and collaboration among agents, enabling efficient customer support.

live Chat
Bot Response
Twilio
Ticket Draft
Ticketing System
Two-Factor Authentication
Read Receipts
Agent Rating
Custom CSS & JS
LTR To RTL
Reports
Google Analytics
Live Notifications
Custom Notifications
Email To Ticket
Securities
Theme Settings
Force SSL
Automations
Email Templates
Business hours
Ticket History
Canned Response
Custom Fields
Guest Ticket
KnowledgeBase
Announcements
Dark Mode
Ticket Assign
Contact Form
Roles and Permissions
External Chat
Captcha
IP Address
Departments
FAQ’s
Translations
Assign Activity
Continuous Ticket Creation Restriction
Continuous Ticket Replies Restriction
Categories & Sub-Categories
Customers Previous Tickets History
Global Tickets
Clear Application Cache
Social logins
Employee Username Privacy
Languages
Under Maintenance
Automation Functions
File Import
Custom Projects
User Groups
Sidemenu Icon Style
Trashed Tickets
Manual Datatable Refresh
Languages with RTL
Infinite Scrolling
Collision detection
Articles